Who Is
Ellen Cooperperson?

CPC Program Solutions

• Management and Leadership Assessment
• Management Development
• Powerful Leadership with Integrity
• Professional Development
• Human Resources
• Entrepreneurial Pain to Capital Gain
• Sales and Customer Relationship Management
• Project Management

CPC's Signature Program
Management and Leadership Assessment

This program begins with an online assessment that is completed prior to the start of class.  The Meyers - Briggs Type Indicator (MBTI) is a self-evaluation instrument measuring similarities and differences in human personality. 

In this in-depth interactive session, participants will review the results of their MBTI profile and gain an understanding of how their personality effects their leadership, communication, learning, problem-solving style and personal effectiveness.  Participants will develop an action plan that establishes their key priorities, personal improvement goals and target dates so they can easily track and monitor their performance.

For more information, contact CPC by phone at 631-300-0009 or by email.

 

CPC’s Signature Program
Management Development

• The Role of a  Supervisor/Manger
• Effective Communication
• Creating a Motivational Climate
• Managing Conflict and Confrontation
• Leadership From Within
• Time Management and the Art of Delegation
• Coaching for Excellence
• Building a High Performance Team
• Leading Effective Meetings
• Planning, Problem Solving and Decision Making
• Managing People in a Stressful Environment

The Role of a Supervisor/Manager
Identify the key qualities, skills and expectations that distinguish successful managers and leaders and practice them in your organization.  Participants share the most satisfying and most challenging moments of their leadership experience. A group discussion about what makes an “ideal” manager and expectations of leaders, helps participants to see how those qualities can be reflected in personalized Action Plans. A review of the “managerial toolkit”, includes how to boost self-esteem, maintain positive relationships and listen to an employee’s perspective.  Key skills are applied in a case study drawn from real life experiences.

Effective Communication
Enhance and practice the skills that effect communication at all levels of your organization.  Assess your listening habits. Understand thinking and behavior patterns that affect your communication style. Discuss barriers to communication and how to overcome them. Identify the words and phrases that can destroy your credibility and authority—and what to say instead.

Creating a Motivational Climate
Review the different types of motivations and identify key motivators for yourself and each of your employees. Develop techniques to energize your spirit and sense of purpose at work.

Managing Conflict and Confrontation
Review and refine your style for more effective resolutions to conflicts in your organization. Understand the benefits of conflict and what kinds of statements provoke unnecessary confrontations. Learn how to apply the Five Approaches to Handling Conflict.

Leadership From Within
Understanding how leadership is an inside/out job helps you to create change and growth in your workplace. Group discussions focus on how leadership affects employee performance and the importance of “walking the talk”. Situational leadership is defined and key skills are used to solve real life issues.

Time Management and the Art of Delegation
Understand and be able to demonstrate the skills of balancing priorities, managing multiple projects and eliminating time wasters in your work schedule. Learn the reasons why executives fail, identify your top time wasters, understand how to effectively use the “Four Quadrants of Time”, and learn the10 Golden Rules of Time Management.

Coaching For Excellence
Hone feedback skills, learn effective techniques for creating a climate of trust and how to help employees improve their performance.  Learn from others’ mistakes, when to coach and how to handle difficult coaching situations. Discuss the characteristics of a great coach and practice the 10-Step Approach to Coaching for Excellence.

Building a High Performance Team
The ability of teams to perform at high levels and adapt quickly to escalating demands largely determine an organization’s success.  Understand the characteristics and development states of effective teams.  Learn leadership skills and techniques to improve teamwork in your work unit.  Identify current team issues and obstacles and develop an action plan to overcome them.

Leading Effective Meetings
Evaluate the quality of your meetings and develop practical solutions for making meetings more engaging and effective. Reasons for having a meeting, components of a successful meeting, facilitation tips and exercises, and handling obstructive roles in a group are discussed and explored. A Case Study helps participants apply skills learned back on the job.

Planning, Problem Solving and Decision Making
Practice the skills that differentiate successful leaders and apply them during your work day. Project planning, critical thinking and decision making skills are practiced in case studies and applied to on-the-job situations.

Managing People in a Stressful Environment
Managing people in a stressful environment is difficult yet a vital responsibility for a manager or supervisor in an organization.  In this class you will learn skills and techniques to make you a more effective communicator, motivator and time manager.  These skills will help cut down on stress, build relationships, improve teamwork and increase overall productivity for yourself and your department/work group.

For more information, contact CPC by phone at 631-300-0009 or by email.

 

CPC’s Signature Program
Powerful Leadership with Integrity™

“A true leader has the confidence to stand alone, the courage to make tough decisions, and the compassion to listen to the needs of others.  They do not set out to be a leader but become one by the quality of their actions and the integrity of their intent.”                        - Anonymous

In this interactive program you will learn to utilize your inner leadership abilities to measurably improve business results.  Participants will examine leadership styles, the differences between “leadership” and “management”, best practices, clarity of vision and accountability.  Key components of the program include:

• Leadership Mastery
• Creating Measurable Accountability
• Hire and Retain the Right People
• Developing the Strategic Growth Plan
• Leading Change For Bottom Line Results
• Culture Change Management
• Succession Planning
• Negotiation Skills

For more information, contact CPC by phone at 631-300-0009 or by email.

 

CPC’s Signature Program
Professional Development

 Interpersonal Communication
An organization is a network of conversations.  Positive working relationships are a business imperative.  With a focus on behavioral skills and promoting cooperation in the workplace, this highly interactive seminar shows you how to develop “win-win” cross-functional relationships that lead to organizational effectiveness.

Improving Performance Through Effective Time Management
Utilize effective communications and organizational skills and techniques to effectively manage and track project tasks, responsibilities, timelines and deliverables.

Presentation Skills
The ability to speak effectively is one of the most powerful tools for personal and professional success.  Learn what causes public speaking fear and how to avoid it, the roles of appearance and body language, how to read and respond to an audience and effectively communicate your message.

Advanced Presentation Skills
This course will review the presentation fundamentals as well as video clips of the greatest speakers in history.  Each participant will deliver a 15-minute presentation on a job related topic.  (Pre-work will be required before the course begins).  This presentation will include a story with impact, use of questions and transitions and the use of handouts and/or visual aid.  Each presentation will be followed by a class and instructor critique of presentations done well and suggestions for improvement.

For more information, contact CPC by phone at 631-300-0009 or by email.

 

CPC’s Signature Program
Entrepreneurial Pain to Capital Gain™

Many entrepreneurs are finding that the solid, consistent performance that helped them to grow the company in the past is no longer enough to secure their vision of the future. 

Unlike traditional business development programs, this session presents a unique technology for you to examine the assumptions, perspectives and practices that have limited your organization’s performance and offers participants an opportunity to see possibilities in the midst of difficulty, confusion or challenge.

• Why some businesses fail and how others create unprecedented business results

• tools and technology to produce new and higher levels of performance, satisfaction and financial rewards

 Who Should Attend: 

Entrepreneurs who are prepared to provide leadership for significant, sustainable change in a surprisingly short period of time.

For more information, contact CPC by phone at 631-300-0009 or by email.

 

Sales and Customer Relationship Management (CRM)

At CPC, we recognize that strategic partners are critical to our client’s success, and therefore to our own. So when needed, to ensure that your company is provided with a “total” solution, CPC partners with some of the top talent in the area to make sure that your business achieves its goals.  

Legend Development Services, Inc., an Authorized Licensee of the Sandler Sales Institute, works with CPC to offer businesses unique sales and sales management solutions that address the challenges faced by salespeople, sales managers and other professionals who must build a client base for their services.

Legend Development Services, Inc. has been featured in Newsday, Long Island Business News, and on News12 Long Island.  On a national level, The Sandler Sales Institute has been named the number one management training program in Entrepreneur Magazine for five years running.

Contact CPC by phone at 631-300-0009 or by email for a full range of sales, sales management and customer relationship management programs.

 

Project Management

One of the most highly requested skills in industry and business today is the ability to manage complex projects.  As a Strategic Partner, Total Systems Education works together with CPC to provide customized seminars in Project Management, Systems Development, Testing and End-User Training.   They are a PMI® (Project Management Institute) Global Registered Education Provider.  Upon completion of the courses, participants may qualify for P.D.U. credits. 

Project Planning and Control (The Foundations of Project Management)

Managing a project carries complex concerns, not always found in traditional management.  This workshop enables participants to learn and practice the tools and techniques needed in the Project Manager/Leader roles.  The Best Practices for negotiation; communication; risk management; change management; and coordination between the Project and Management, Client/Users, Team Members and Support Groups are covered in great detail.  The course enables participants to identify and execute appropriate planning, organizing and controlling steps for projects, while ensuring Quality, the first time.

Contact CPC by phone at 631-300-0009 or by email for more information on our full series of Project Management Programs.