John Mucci
Designing Systems for Operational Excellence
“The day you break a contract is the day you break a customer’s trust, and that is never acceptable.” – John Mucci
John T. Mucci supplies the systems companies need to receive materials, turn materials into products, and ship products out the door and into the market -- on schedule and on budget.
“When managers see the problems they have in the plant, often those problems are spiraling out of control and the business is bleeding, Shipment schedules are in shambles and customers are complaining.” There’s a better way. With a veteran engineer’s insight, John helps clients address and manage the issues involved with engineering, manufacturing, logistics, distribution systems and more.
Drawing from over 25 years of manufacturing experience across multiple industries John assesses, recommends, and helps implement new operational systems. His solutions range from new production layouts and warehouse design to supply chain audits and revamped shipping policies – and more.
The process starts with measuring. Audits, analysis, time-movement studies and benchmarking efforts are the tools of John’s trade. With real numbers at hand John and his colleagues on the CPC Team begin the process of imposing accountability, retraining workers, and compensating success - up and down the system.
“Managers often recognize things could be done better, but run into a wall of resistance when they try to implement change. Coming in from the outside, I can see and suggest ways to change systems and refresh attitudes that might not be available to someone who’s been there awhile.”