CPC custom designs corporate training programs specifically tailored for your unique organization and your learning objectives. Going beyond textbook theory, CPC provides practical business tools, skills, and behaviors that are immediately applicable to your organization. The learning environment becomes a "living classroom" to provide knowledge that sticks and enhances your business productivity. 

• The Extraordinary Leader
• Courageous Conversations
• Effective Communication
• Role of the Manager/Supervisor: Boot Camp
• Giving Instructions That Get Results
• Creating a Motivational Environment
• Customer Service Excellence
• Building High Performance Teams
• Training Managers to Manage Change
• Managing Conflict: Managing People in a Stressful Environment
• Leading Effective Meetings
• Planning, Problem Solving & Decision Making
• Training Mangers to Coach for Excellence
• Mastering the Interview & Selection Process
• Performance Appraisal Management & Feedback
• Managing Diversity: Preventing Sexual Harassment
• Time Management & Delegation
• Project Management & Control
• Selling Skills

CPC’s Signature Training Program: “Courageous Conversations”

How To Communicate Best When It Matters Most
Recognizing that effective communication is required for the success of every business initiative, Ellen Cooperperson’s Corporate Performance Consultants developed Courageous Conversations, a breakthrough communications program that builds meaningful dialogue across all levels of the organization. Ellen’s philosophy is that an organization is a network of conversations, and courageous conversations are needed when:

• The Stakes Are High
• Emotions Are Strong
• Opinions Diverge

Ellen Cooperperson’s Courageous Conversations program helps companies determine which conversations are needed to drive a successful future at each level of the organization. We help leaders, senior managers and employees gain the skills and finesse required to manage difficult conversations, create meaningful dialogue and achieve dramatically improved outcomes.

Signs that Courageous Conversations in Your Organization Are Necessary

• Bickering and gossip is rampant.
• Employees are missing critical deadlines.
• Accusations and blame are common.
• Managers and employees are feeling alienated or under-appreciated.
• Employees are hesitant to raise questions and concerns.
• People try to fly under the radar.
• Office doors stay closed for long hours.
• Managers are hearing about problems way too late.
• Fear is keeping people quiet.
• Employees and/or Managers are exhibiting emotionally-charged behavior.
• Key employees are unexpectedly giving notice.
• It’s time for change.
• CPC’s impact-driven Courageous Conversations program provides tactical solutions and experiential training necessary to upgrade organizational conversations and enhance business results with employees, vendors, customers, financial sources and other stakeholders.